To raise a P1 or P2 incident, please use the form below

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This form should ONLY be used for airline wide mission critical incidents

P1/P2

About us

The Airline Operations IT Team provide multiple services for TUI Airlines. This Portal aims to provide one place to request access, request changes, report problems, ask questions and links to systems.

What areas do we cover?

  • Access to Amazon Connect
  • Access to Carmen
  • Access to Motuplan
  • Access to systems within IDPS
  • Data Modeling
  • IT Testing for Carmen
  • IT Testing for systems within IDPS
  • IT Testing for Middleware
  • Solution Analysis
  • Support for systems within IDPS
  • Support for Carmen
  • Support for Motuplan

For support for your desktop/laptop, general software or phone support, please contact your local helpdesk..